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Hotel Rosalpina Dolomites
 
 
 

The most important things

for your dream holiday.

As of 1st January 2014 a local tax of 2,00 € per person per night is levied in South Tyrol for all persons of 14 years of age or more. This tax is not included in the overall price of your stay and must be paid directly on site.

New Year’s Eve supplement of 100.00 Euros per adult (from 16 years).

During your stay there are fluffy bath robes, bathroom slippers and a bath towel for your use in your reserved suite.
 
Arrival and departure:
You may check in on your day of arrival from 2 to 6 p.m. Arrival after 6 p.m. is possible only by prior agreement. We would request you to vacate your suite by 11 a.m. on the day of your departure. Late departure can be agreed, subject to availability, at a price of 40.00 Euros per person including afternoon snack and use of the wellness area.

Booking and reservation:
Your holiday booking here at the Hotel Rosalpina at Mount Plose will be confirmed by us in writing and becomes definite once you have received that confirmation and we have received a deposit from you of 20% of the total price.

Car information:

Our hotel is located at an altitude of 1,770 m and so we recommend that your car is equipped with good winter tyres, anti-freeze and winter diesel (obtainable from local service stations). Snow chains are an advantage, but are not compulsory, since the streets are efficiently cleared. During your stay you may park your car at no cost in our hotel car park 100 m from the hotel.

Method of payment:

We accept the following credit cards: VISA, MASTERCARD, EUROCARD, EC card. Please note that in Italy payment in cash is permissible only up to a maximum amount of 2.999,00 Euros.

Cancellation:
If you should arrive late, depart early or fail to arrive, we charge 100% of the reserved accommodation. Up to 30 days before your date of arrival we retain the deposit paid of 20% of the accommodation charge. As from 30 days before your date of arrival 50 % of the accommodation charges will be charged, and when cancellation is made within 10 days of your date of arrival 100 % will be charged.

Travel cancellation insurance:

It is always possible that something will go wrong before you set out on your holiday, but with our cancellation insurance you are financially covered. If you should arrive late for a stay booked in our hotel or if you should be unable to arrive at all, or if you have to leave early, in accordance with EU norms you may be charged cancellation charges. In order to free you from that expense in such cases, we recommend that you take out a Hogast Travel Insurance policy. The following link will take you to our form and all the necessary information for taking out a travel cancellation insurance policy. Please do not be confused: the Alpine Genießerhotel Rosental is our company hotel in Luson and the insurance policy will be concluded through them.

Short stays and business trips:
The current direct offer applies exclusively to short stays and business trips. Business travellers are always entitled to accommodation in the "Genziana" room category, unless there is a conflicting agreement in writing or an extra charge has been paid.

Internet:
Free access of Wi-Fi in the hole hotel for secure access to the Internet.

Pets:
We hope that all dog and cat owners will understand that we can accept their four-legged friends only after prior agreement and with their own blanket and basket. Pets are not allowed in the dining rooms and the wellness area. The supplementary fee is 18.00 € per day without food.

Smoking regulations:
Since 2005 smoking in public and catering establishments in Italy has been prohibited.

Unclaimed services cannot be refunded. Amendments, printing errors and all other errors reserved.